Scope
This Privacy Policy explains how StackScopes handles information associated with the public website, product evaluation, account administration, support, security, and product operation. It should be read together with applicable service agreements and customer instructions.
Information we receive
Information may include contact details submitted by a visitor or customer, workspace and user-account records, cloud-resource metadata intentionally made available through an approved integration, security and audit records, support communication, and technical data required to operate and protect the service.
StackScopes is designed to minimize collection of customer content that is not needed for the selected infrastructure-intelligence workflow.
How information is used
Information is used to provide, secure, support, and improve the service; respond to requests; maintain account and audit records; investigate misuse; comply with legal obligations; and communicate about a requested product relationship.
Service providers
StackScopes may use service providers to host, secure, monitor, support, and communicate about the service. Providers are limited to the purposes assigned to them and are addressed through the applicable customer agreement and subprocessor schedule.
Security and retention
StackScopes applies access controls, encryption, auditability, and tenant-aware data boundaries as part of the product design. Retention depends on the record type, customer configuration, contractual requirements, security needs, and applicable law.
International processing
Information may be processed in locations used by StackScopes and its service providers. Applicable transfer safeguards and processing locations are documented through the relevant customer agreement and current subprocessor schedule.
Choices and rights
A person may contact privacy@stackscopes.com to ask about applicable access, correction, deletion, or objection rights. Identity verification may be required before a request is fulfilled.
Contact
Privacy questions and requests may be sent to privacy@stackscopes.com or by mail to Stack Scopes Technology LTD. CO, Eski Mudanya Caddesi, No:40, Mudanya, Bursa 16940. StackScopes will respond in accordance with the law applicable to the request and the relevant customer agreement.